Would you like the opportunity to have an input into improving your Stansted experience?
Then BAA would like to invite you to their first Passenger Forum – an opportunity to discuss experiences and share ideas with Stansted Airport’s management team.
When: Wednesday 17 June 2009
Time: 19:00hrs – 21:00hrs
Where Stansted Airport’s Radisson Hotel
Light snacks and refreshments will be served and participants will receive a Stansted Frequent Flyer Bonus pack.
INTERESTED: Please contact Jill Vail, Customer Insight Team, Stansted Airport Ltd, Enterprise House, Stansted CM24 1QW. Alternatively, fax to 01279 668126 or email providing the following information:
Stansted Airport Passenger Forum
Name:…………………………………………………………………………………………
Email or Postal Address::……………………………………………………
Tel No: Home:………………….Work:………………..Mobile:………………………….
Average number of flights from Stansted Airport per year? ……Business .….Leisure
Do you often travel with children in your party? Y / N
To help BAA gain an understanding of your priorities please rate these aspects of your airport journey (1 being your least important, 6 being your most important)
PriorityThe ambience/feel of the TerminalThe cleanliness of the Terminal (ie toilets, check in, departure lounge and arrivals concourse
The time taken to complete check in procedures
The time taken to complete security check procedures
Ease of finding a seat in the departure lounge
Ease of reading & understanding flight information on screen
Easer of finding way around the Terminal
Unable to make the above date? Can we notify you of future forums? Y / N